Senior Director, Revenue Operations
New
V
VerintEnterprise software
United States, Comfortable operating across regions and time zones.Full-TimeDirector
SalaryAt least 190,000 USD per year
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Job Details
- Experience
- 12+ years in revenue or sales operations, including 5+ years leading multi-function regional field operations organizations with managers reporting directly
- Required Skills
- Salesforce
Requirements
- 12+ years of experience in revenue or sales operations.
- 5+ years leading multi-function regional field operations organizations with managers reporting directly.
- Experience designing territories and quotas at scale in a global enterprise software business.
- Track record building processes and documentation in environments where little existed.
- Experience serving as senior operations partner to a CRO or regional sales leader for a large, multi-country business.
- Strong Salesforce skills.
- Fluency with planning and analytics tools such as Anaplan or equivalent.
- Hands-on experience with sales engagement platforms such as Outreach or Gong.
- Experience leading teams through systems migrations, mergers, or organizational integrations.
- Ability to design, implement, and scale operational processes, governance, and documentation standards during transformation.
- Bachelor’s degree required; MBA or equivalent advanced degree preferred.
Responsibilities
- Own pipeline hygiene, forecast accuracy, and the weekly forecasting cadence.
- Design and execute territory and quota assignments, coverage models, and in-year adjustments across the Americas.
- Support field sales operations, forecasting cadence, and CRM and sales systems.
- Oversee quote-to-order execution, booking accuracy, and cycle time.
- Manage partner registration, deal flow, and channel operational support.
- Provide field-facing regional reporting and Americas inputs into the global planning cycle.
- Translate Americas CRO priorities into operational plans with owners and dates, represent field operations in leadership forums, and surface risks.
- Build and lead a multi-layer Americas field operations organization, developing managers and succession depth.
- Document recurring processes and ensure each has named coverage.
- Shape global Revenue Operations strategy with centers of excellence across planning, analytics, compensation, and systems.
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