Lead Enterprise Revenue Architect (Customer Success)
New
G
GongRevenue intelligence software
Remote (US)Full-TimeLead
SalaryThe annual OTE for this position is $148,000 - $225,000 USD.
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Job Details
- Experience
- 10+ years proven experience in managing complex enterprise accounts with multiple stakeholders
- Required Skills
- NegotiationStakeholder managementChange Management
Requirements
- Bring 10+ years of experience managing complex enterprise accounts with multiple stakeholders.
- Have a track record of owning relationships with senior VP and C-suite stakeholders.
- Own value and ROI conversations with customers.
- Demonstrate a customer-centric approach and leverage internal stakeholders across Sales, Product, Support, Marketing, and executive teams.
- Bring excellent communication, negotiation, and presentation skills.
- Use a data-driven approach focused on measurable outcomes.
- Be comfortable working in a fast-paced environment and navigating change and ambiguity.
Responsibilities
- Partner with senior GTM leaders to design and execute revenue transformation strategies using Gong’s AI Operating System.
- Map customer processes to AI-driven workflows tied to revenue outcomes.
- Execute adoption initiatives that drive behavior change and embed Gong into daily team rhythms.
- Use data-driven insights to quantify business outcomes and demonstrate ROI and strategic value.
- Own renewal strategy and execution, partnering with cross-functional teams on growth.
- Collaborate with internal teams throughout the customer journey.
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