Lead Enterprise Revenue Architect (Customer Success)
New
G
GongRevenue intelligence
Location: Remote (US)Full-TimeLead
SalaryThe annual OTE for this position is $148,000 - $225,000 USD.
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Job Details
- Experience
- 10+ years proven experience in managing complex enterprise accounts with multiple stakeholders
- Required Skills
- NegotiationPresentation skillsChange Management
Requirements
- Bring 10+ years of experience managing complex enterprise accounts with multiple stakeholders.
- Have a track record of owning relationships with senior VP and C-suite stakeholders.
- Own value and ROI conversations with customers.
- Use a data-driven approach focused on delivering measurable outcomes.
- Demonstrate communication, negotiation, and presentation skills.
- Partner effectively with internal teams, including Sales, Product, Support, Marketing, and executives.
Responsibilities
- Partner with senior GTM leaders to design and execute strategies that modernize revenue operations through Gong’s AIOS.
- Map current-state customer processes to AI-driven workflows tied to revenue outcomes.
- Execute adoption initiatives that drive behavior change and embed Gong into daily team rhythms.
- Use data-driven insights to quantify business outcomes and demonstrate Gong’s ROI and strategic value.
- Own renewal strategy and execution, partnering with cross-functional teams on growth.
- Partner with internal teams to support the customer experience throughout the customer journey.
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