Channel Sales Manager

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AuthenticxHealthcare analytics
May be open to fully remote candidate based in the US.Full-TimeManager
Salary not disclosed
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Job Details

Experience
5+ years in channel sales, partner management, or supplier-side roles within the TSD ecosystem.
Required Skills
Data AnalysisCRM

Requirements

  • Have 5+ years of experience in channel sales, partner management, or supplier-side roles within the TSD ecosystem.
  • Bring documented, active relationships with TSD leadership and top-producing advisors.
  • Have experience selling SaaS, contact center, CX, or analytics solutions through Trusted Advisors and TSDs.
  • Understand indirect sales models and how deals are sourced, registered, quoted, contracted, and commissioned in the TSD model.
  • Demonstrate communication, negotiation, interpersonal, and on-stage presentation skills.
  • Be able to analyze data and develop actionable insights.
  • Be comfortable working as an individual contributor with significant autonomy and ownership of a national number.
  • Be able to travel up to 40%, including to TSD national events and partner events.
  • Bachelor’s degree in business, marketing, or a related field is helpful but not required; equivalent professional experience is accepted.
  • Preferred: experience selling into healthcare, payer, provider, or regulated CX environments.
  • Preferred: familiarity with conversation intelligence, speech analytics, or contact center AI platforms.
  • Preferred: existing rapport with CX, contact center, and operations leaders in mid-market and enterprise healthcare.

Responsibilities

  • Identify, recruit, and activate Trusted Advisors and agencies sourcing through Telarus, AVANT, Bridgepointe, and other TSDs.
  • Represent Authenticx at industry events, advisor councils, and supplier showcases.
  • Onboard and enable advisor partners on the value proposition, ideal customer profile, discovery framework, sales motion, and deal registration process.
  • Manage relationships with TSD channel managers, supplier managers, leadership, and top-producing advisors.
  • Work with Trusted Advisors to identify, qualify, and generate opportunities, then hand them off to the direct sales team.
  • Coordinate with sales engineering, customer success, operations, and direct sales to support partners and keep deals moving.
  • Develop and execute a national channel sales plan and collaborate on co-marketing activities with TSD supplier managers.
  • Manage advisor pipeline, deal registration, channel activity, forecasts, and reports in the company CRM.
  • Analyze partner production and market data, and update channel business plans and strategies.
  • Ensure partner agreements follow commercial terms and deal registration policies, and share partner and industry insights with internal teams.
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