Company Operations Lead
New
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ElevenLabsAI technology
Location: London; Secondary Locations: United States, New York, United Kingdom; Workplace: Remote. This role is remote. London or New York preferred.Full-TimeLead
Salary not disclosed
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Job Details
- Required Skills
- Stakeholder management
Requirements
- Proven experience building and leading a Strategy & Operations or BizOps function at a high-growth technology company.
- Experience through a meaningful scaling inflection, such as a Series B–D trajectory or equivalent.
- Track record of standing up functions and systems from scratch and handing them off rather than owning a permanent queue.
- Structured problem-solving background, such as strategy consulting, a BizOps or Chief of Staff role with genuine strategic scope, or an operator role involving systems-building and executive influence.
- Strong AI and tooling fluency, including the ability to push the organization on AI enablement.
- Exceptional stakeholder management and ability to partner with founders and Leads and earn trust in a flat, high-velocity environment.
- Formal experience, certifications, and degrees are not required.
Responsibilities
- Run planning and alignment cycles, including OKR, workforce, and headcount planning.
- Build and maintain systems of record, org taxonomy and governance, and knowledge management systems.
- Own the internal AI enablement framework, including tool access and rollout.
- Identify where agents and automation can accelerate how functions operate.
- Build learning opportunities and champions programmes to drive AI adoption.
- Work with Security, IT, and the Automations team to ensure internal solutions are built appropriately.
- Define and embed the company's operations standards and best practices.
- Deploy strategic generalists as embedded operators in other functions, up-skill teams, and hand off completed work.
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