Microsoft Dynamics 365 CE Field Service Senior Consultant

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Ludia ConsultingDynamics 365 consulting
Location: Remote-USFull-TimeSenior
Salary not disclosed
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Job Details

Experience
5+ years of experience with Dynamics 365 Solution Delivery (CE/Sales/Field Service); 2+ years of experience with Power Platform solution delivery of either model-driven or canvas apps
Required Skills
Microsoft Power BISharePointData modeling

Requirements

  • Hold an undergraduate degree focused on Information Systems, Operations Management, Finance/Accounting, or Computer Science, or equivalent.
  • Have 5+ years of experience with Dynamics 365 solution delivery in CE, Sales, or Field Service.
  • Have experience implementing end-to-end Microsoft Dynamics 365 CE/Sales/Field Service projects.
  • Have 2+ years of experience delivering Power Platform solutions using model-driven or canvas apps.
  • Have a high-level understanding of Power BI, including data modeling, report/KPI creation, and deployment.
  • Know business processes, issues, and technology related to sales, marketing, customer service, and field service departments.
  • Be able to travel to client sites within the United States, up to 50% of the time.
  • Be able to independently handle complex problems.
  • Communicate effectively in client-facing situations and feel comfortable speaking with clients at all organizational levels.
  • Desirable experience includes Microsoft Power Automate, process mapping, data modeling for Dual-Write crossovers, and Office 365 technologies such as SharePoint, Teams, and Yammer.

Responsibilities

  • Execute client-facing project delivery through functional analysis, process review, and business process performance optimization.
  • Collaborate with internal staff and leaders to deliver client solutions.
  • Work with the Delivery team on data migration and translation, data integration, training, custom development, and reports.
  • Conduct customer design review sessions to demonstrate completed work and gather requested adjustments and changes.
  • Write business process design documents and workflows.
  • Implement Microsoft Dynamics CE/Sales technical solutions and projects using development best practices.
  • Share subject matter expertise on Dynamics 365 CE/Sales/Field Service and related technologies through online blog posts.
  • Develop strong working relationships with Ludia customers.
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