Sr. Microsoft Dynamics 365 CE Field Service Consultant

New
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Ludia ConsultingIT Consulting
Remote-USFull-TimeSenior
Salary not disclosed
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Job Details

Experience
5+ years
Required Skills
Microsoft DynamicsMicrosoft Power BI

Requirements

  • Undergraduate degree with focus on Information Systems, Operations management, Finance/Accounting or Computer Science or equivalent.
  • 5+ years of experience implementing Microsoft Dynamics 365 Customer Engagement solutions with a focus on Dynamics 365 Sales and Project Operations.
  • Industry best practice knowledge of business processes, issues, and technology especially related to Lead-to-Cash and Project-to-Profit business processes.
  • Experience implementing Microsoft Dynamics 365 CE Sales and Project Operations through a complete project lifecycle from discovery through go-live and hyper-care support.
  • Proven ability to lead requirements workshops, perform fit-gap analysis, and design scalable D365 CE solutions.
  • Deep knowledge of Dataverse, Power Platform, Power Automate, and business process automation.
  • High level understanding of Power BI – data modeling, report/KPI creation, and deployment.
  • Ability to travel to client sites within the United States (Up to 50% travel).

Responsibilities

  • Execute project delivery in a client-interacting role with functional analysis, process review, and business process performance optimization.
  • Collaborate with internal staff and leaders to deliver best-in-class Ludia Product Solutions for our clients.
  • Collaborate with Delivery team in the implementation of data migration and translation, data integration, training and custom development and reports.
  • Conduct design review sessions with the customer to demonstrate completed work and gather adjustments and changes.
  • Write business processes, design documents, and workflows.
  • Implement functional solutions for Microsoft Dynamics CE/ Sales and Project Operations with the aim of optimizing operational efficiency using development best practices.
  • Provide community subject matter expertise on Dynamics 365 CE/Sales/ Project Operations (and related) technologies by presenting online blog posts.
  • Demonstrate the ability to develop a strong working relationship with Ludia customers
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