Reservations & Client Support Coordinator
New
New YorkFull-Time
Salary45,000 - 65,000 USD per year
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Job Details
- Required Skills
- Customer support
Requirements
- Demonstrate strong organizational and time-management skills.
- Have excellent written and verbal communication abilities.
- Be able to work independently in a remote setting.
- Be comfortable using computers and learning new systems.
- Maintain high attention to detail and accuracy.
- Bring a customer-focused, professional, and dependable approach.
- Reservations, scheduling, customer support, or administrative experience is preferred.
- Familiarity with booking, scheduling, or CRM-style systems is preferred.
- Prior remote or virtual work experience is preferred.
Responsibilities
- Coordinate and support reservation and scheduling requests.
- Assist clients with updates, changes, and confirmations.
- Maintain accurate records and documentation in internal systems.
- Communicate with clients via email, phone, and messaging tools.
- Follow established workflows, procedures, and timelines.
- Provide timely follow-up to support the client experience.
- Collaborate with internal teams to ensure reservation accuracy and consistency.
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