Remote Client Support Representative
New
D
Destination CareersTravel
Washington, District of ColumbiaFull-Time
Salary40,000 - 65,000 USD per year
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Job Details
- Required Skills
- Customer serviceOrganizational skillsTime ManagementTroubleshootingCustomer support
Requirements
- Demonstrate proficiency in customer support, customer service, and customer satisfaction.
- Use strong communication skills to interact with clients.
- Troubleshoot and resolve client issues in a timely manner.
- Provide friendly customer support and solutions-driven service.
- Use organizational and time management abilities to handle multiple tasks.
- Be comfortable learning and using customer support tools and platforms.
- Prior travel industry or related experience is advantageous but not required.
Responsibilities
- Handle client support tickets.
- Address client inquiries across various channels.
- Troubleshoot client concerns and resolve issues.
- Offer solutions to clients.
- Support clients throughout their booking and travel experience.
- Maintain professional communication with clients.
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