German-Speaking Customer Support Specialist
N
Nordic RecruitersCustomer support
Source API remote eligibility restrictions: GermanyFull-Time
Salary not disclosed
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Job Details
- Languages
- Native or fluent German speaker; good level of English for internal communication
- Required Skills
- Problem SolvingCustomer support
Requirements
- Be a native or fluent German speaker.
- Have a good level of English for internal communication.
- Bring strong communication and problem-solving skills.
- Have a customer-focused mindset and attention to detail.
- Be able to work independently in a remote environment.
- Previous customer support experience is an advantage but is not required.
Responsibilities
- Support German-speaking customers via phone, email, and chat.
- Provide clear, friendly, and solution-focused assistance.
- Maintain customer satisfaction through effective communication.
- Accurately document customer interactions.
- Follow internal procedures.
- Collaborate with an international team to maintain service excellence.
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