Inbound Sales Performance Leader
New
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TurFreshArtificial turf services
Source API remote eligibility restrictions: Argentina, Bolivia, Brazil, Chile, Colombia, Costa Rica, Cuba, Dominican Republic, Ecuador, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Candidates must be available during U.S. Pacific business hours.ContractLead
Salary not disclosed
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Job Details
- Languages
- Excellent spoken and written English
- Required Skills
- CRM
Requirements
- Demonstrated success improving the performance of an inbound sales team.
- Experience improving conversion rates through coaching and accountability.
- Experience reviewing recorded sales calls and identifying coaching opportunities.
- Experience conducting one-on-one coaching and structured role-playing.
- Experience reinforcing training through consistent follow-up.
- Experience using CRM data, call recordings, and performance metrics to prioritize coaching.
- Experience helping salespeople consistently execute a defined sales process.
- Experience in an environment where inbound customer conversations drive revenue.
- Ability to earn salespeople’s respect while challenging them to improve.
- Comfort with difficult conversations, coaching through resistance, and ensuring training becomes consistent execution.
- Excellent spoken and written English.
- Availability during U.S. Pacific business hours.
- Residential consumer sales experience is preferred.
Responsibilities
- Own the daily performance of the inbound sales team.
- Coach sales consultants through structured one-on-one coaching.
- Reinforce concepts taught during weekly sales workshops.
- Review recorded sales conversations and AI-generated coaching insights.
- Conduct role-play sessions using real customer scenarios.
- Inspect execution and hold salespeople accountable for consistently following the sales methodology.
- Improve discovery, qualification, objection handling, follow-up, and closing.
- Accelerate new-hire development and reduce sales-created operational issues through better qualification and documentation.
- Partner with Sales Operations, Marketing, and Operations to improve the customer experience.
- Identify opportunities to improve individual performance and the overall sales process.
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