Pediatrics Admin & Front Office Support
G
Go Lean HealthPediatric healthcare
Source API remote eligibility restrictions: PhilippinesPart-TimeJunior
Salary5 - 6 USD per hour
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Job Details
- Languages
- Excellent written and spoken English
- Experience
- 1+ years previous experience as a Medical Virtual Assistant, Medical Assistant, Healthcare Administrative Assistant, or similar healthcare support professional.
- Required Skills
- Google SheetsCanva
Requirements
- Hands-on experience with eClinicalWorks (eCW) is required.
- At least 1 year of experience as a Medical Virtual Assistant, Medical Assistant, Healthcare Administrative Assistant, or similar healthcare support professional.
- Strong administrative, organizational, calendar-management, and task-management skills.
- Excellent written and spoken English, with confidence communicating professionally with patients, families, vendors, and healthcare professionals.
- Strong spreadsheet skills and the ability to organize information, research, projects, and workflows independently.
- Ability to recognize what needs attention and take initiative without reminders.
- Ability to adapt to evolving responsibilities and priorities in a startup-style environment.
- Ability to multitask while maintaining attention to detail.
- Comfort using secure networks, clinic systems, and productivity tracking software.
- Pediatric experience is preferred.
- Commercial insurance verification experience is preferred.
- Prior authorization experience for commercial insurance or HMO plans is preferred.
- Experience supporting a physician, clinic owner, executive, or small medical practice is preferred.
- Basic Canva or graphic-editing skills are preferred.
Responsibilities
- Manage and organize the physician's calendars, meetings, deadlines, agendas, documents, and preparation materials.
- Take meeting notes, document action items, and track projects, tasks, deadlines, and follow-ups.
- Manage patient calls, emails, texts, voicemails, scheduling, and follow-up communications as the clinic opens.
- Coordinate patient appointments, intake, check-in, and collection of demographic, administrative, and insurance information.
- Maintain patient information and appointment records in eClinicalWorks (eCW).
- Verify commercial insurance eligibility and benefits, and document findings accurately.
- Research vendors, equipment, software, and operational options; organize comparisons and recommendations.
- Follow up with vendors and stakeholders to keep clinic setup projects on schedule.
- Document recurring workflows and create SOPs for scheduling, patient communication, and insurance verification.
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