Business Development Representative - Public Sector
G
GenesysCustomer experience software
United StatesFull-TimeJunior
Salary$48,600.00 - $85,400.00
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Job Details
- Experience
- 1 to 3+ years of experience in a BDR, SDR, or inside sales role within SaaS, cloud, CX, or technology environments
- Required Skills
- Salesforce
Requirements
- Have 1 to 3+ years of experience in a BDR, SDR, or inside sales role within SaaS, cloud, CX, or technology environments.
- Demonstrate success in outbound prospecting and pipeline generation in complex sales environments.
- Have a strong understanding of the United States public sector, particularly Higher Education or Academic Medical Centers.
- Demonstrate the ability to engage mid- to senior-level stakeholders in large or complex organizations.
- Apply business acumen to identify opportunities and align them with customer needs.
- Have experience using Salesforce, LinkedIn Sales Navigator, and modern sales engagement tools.
- Bring experience supporting enterprise or public sector sales teams, preferred.
- Be familiar with customer experience platforms or cloud-based SaaS solutions, preferred.
- Have experience executing account-based marketing or sales strategies, preferred.
- Have a track record of collaborating effectively within cross-functional sales teams, preferred.
Responsibilities
- Drive outbound prospecting across Higher Education and Academic Medical Center accounts to generate new logo opportunities and expand existing relationships.
- Execute outreach through calls, email, LinkedIn, events, and campaigns.
- Research accounts and markets to identify high-value opportunities.
- Build relationships with mid- to senior-level stakeholders and position Genesys solutions against organizational priorities.
- Partner with Account Executives on account-based strategies and territory plans.
- Identify cross-sell and upsell opportunities using customer intelligence and engagement insights.
- Qualify inbound and marketing-generated leads as sales opportunities.
- Explain the value of Genesys Cloud and CX solutions in relation to customer challenges and desired outcomes.
- Use data and sales tools to optimize outreach, and maintain pipeline tracking and opportunity management in Salesforce.
- Meet KPIs for pipeline generation, meetings, and conversion rates.
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