Inside Sales Account Manager
New
J
JobgetherLife sciences genomics
Based in United StatesFull-TimeMiddle
Salary77,000 - 95,000 USD per year
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Job Details
- Languages
- Professional fluency in Spanish and English, both written and verbal.
- Required Skills
- SalesforceHubSpotAccount ManagementCRM
Requirements
- Hold a Bachelor’s or Master’s degree, preferably in Life Sciences, Genetics, Genomics, Molecular Biology, or a related scientific discipline.
- Demonstrate professional fluency in Spanish and English, both written and verbal, and communicate scientific and technical concepts effectively.
- Have commercial, inside sales, account management, or customer-facing experience in biotechnology, pharmaceuticals, clinical research, genomics, research, or another life sciences environment.
- Have strong working knowledge of DNA sequencing technologies and their applications.
- Understand scientific customer requirements and translate them into relevant commercial opportunities.
- Be confident with proactive outbound prospecting and inbound opportunity management.
- Have experience using CRM platforms such as Salesforce, HubSpot, or similar tools, with disciplined pipeline and activity management.
- Manage multiple opportunities and stakeholders while maintaining consistent follow-through.
- Be willing and able to travel within the assigned territory when required.
- Advanced scientific qualifications such as a PhD are advantageous; experience in NGS, genomics, sequencing, molecular biology, Latin American markets, distributor/channel environments, or global commercial teams is a plus.
Responsibilities
- Develop new business by managing inbound leads, prospecting outbound, understanding customer needs, and guiding opportunities through the sales cycle.
- Grow existing accounts by building relationships with new users and identifying additional applications, upselling, and cross-selling opportunities.
- Work with distributors and channel partners to qualify opportunities, support customer engagement, execute commercial activities, and contribute to partner education.
- Provide product information, technical resources, and application guidance connecting sequencing capabilities with customer research needs.
- Execute targeted commercial campaigns with Marketing and other commercial teams, including email and calling campaigns, webinars, product initiatives, and account-based engagement.
- Maintain accurate CRM records, manage pipeline progression, document customer activity, provide forecasts, and capture competitive and market intelligence.
- Support field sales by researching accounts, preparing customer meetings, coordinating follow-up, supporting quotes and trials, and advancing opportunities.
- Build customer relationships from initial engagement through adoption and continued product use.
- Collaborate with Field Applications Scientists, Technical Support, Account Executives, Marketing, and channel partners to deliver a consistent customer experience.
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