Director, Product Automation
New
J
JobgetherDigital marketing
Workplace type: Remote; Listing location: US; based in United StatesFull-TimeDirector
Salary110,000 - 135,000 USD per year
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Job Details
- Required Skills
- Artificial IntelligenceCross-functional Team LeadershipStakeholder management
Requirements
- Experience building or scaling a product, automation, AI, or technology strategy function, ideally in services, an agency, marketing technology, or a related environment.
- Demonstrated success translating AI or automation initiatives into measurable operational improvements.
- Cross-functional leadership and collaboration skills to align marketing, service delivery, operations, and executive stakeholders.
- Familiarity with social media platforms, community management, social listening, or related digital marketing technologies.
- Experience with enterprise marketing technology platforms, particularly where reporting or data limitations require alternative workflows or additional systems.
- Ability to evaluate emerging technologies and connect their practical value to client experience and business outcomes.
- Ability to establish structure, processes, and strategic direction while building a new function.
- Strong communication and stakeholder management skills, including explaining technical capabilities in business terms.
- Strategic thinking and a hands-on approach to experimentation, implementation, and continuous improvement.
- Confidence influencing teams and senior leaders without initially relying on a large direct-report organization.
Responsibilities
- Define and lead the organization's AI and automation strategy across products, workflows, and client service delivery.
- Evaluate, test, and implement tools and technologies for community management, social media strategy, insights, monitoring, and social listening.
- Develop a standardized automation framework across service offerings.
- Establish reporting infrastructure and metrics to measure operational efficiency, service quality, and margins.
- Design, pilot, evaluate, and improve automation capabilities based on measurable outcomes and client needs.
- Collaborate with operations, product marketing, growth, and marketing teams on go-to-market strategies and messaging.
- Partner with service delivery, operations, and client success teams to integrate new tools and workflows.
- Represent AI and automation strategy at the leadership level and contribute to business priorities and competitive positioning.
- Develop and communicate a vision for combining AI-enabled capabilities with human expertise.
- Mentor colleagues and influence teams to strengthen automation literacy and encourage experimentation.
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