Director, Professional Services Group
New
J
JobgetherP&C insurance consulting
Based in the United StatesFull-TimeDirector
SalaryCompetitive annual base salary: $120,000–$150,000, depending on experience, qualifications, and skills. Performance-based compensation: Additional bonus potential and profit-sharing opportunities.
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Job Details
- Experience
- At least 10 years of experience in the property and casualty insurance industry, including a minimum of five years leading client-facing consulting engagements.
- Required Skills
- Project ManagementProduct DevelopmentQuality AssuranceClient relationship management
Requirements
- Have at least 10 years of experience in the property and casualty insurance industry.
- Have a minimum of five years leading client-facing consulting engagements.
- Bring deep knowledge of the insurance product lifecycle, including product development, regulatory compliance, and state insurance filings.
- Demonstrate success scoping complex consulting engagements, defining deliverables and assumptions, and controlling project scope.
- Be able to advise senior client stakeholders, communicate complex issues clearly, and challenge decisions constructively.
- Have experience establishing quality standards and driving consistent execution through collaboration and leadership.
- Demonstrate strong written and verbal communication skills for client relationships, discovery discussions, and recommendations.
- Have experience managing multiple projects, client accounts, and stakeholder relationships in consulting or professional services.
- Show commercial awareness in balancing client satisfaction, engagement profitability, delivery capacity, and business growth.
- Work effectively across sales, operations, and consulting teams.
- Be able to work independently in a fully remote environment and exercise sound judgment.
- Be willing to travel occasionally for client meetings and company events.
- Preferred: Experience with a consulting firm, insurance carrier, or MGA serving multiple insurance lines.
- Preferred: Familiarity with technology-enabled services, software platforms, or insurance technology implementation projects.
Responsibilities
- Lead discovery sessions and scope consulting opportunities, defining client requirements, deliverables, assumptions, and expected outcomes.
- Review complex or nonstandard engagements to ensure commitments are commercially viable and operationally achievable.
- Manage project scope changes with sales and operations, addressing pricing, resources, timelines, and client expectations.
- Serve as the primary consulting contact and trusted advisor for strategic insurance carrier and MGA accounts.
- Lead renewal discussions, strengthen executive relationships, and identify opportunities for account growth.
- Conduct quality reviews and establish standards, checklists, and engagement guidelines for consulting services.
- Document engagement requirements and deliverable expectations before assigning work to execution teams.
- Develop consulting methodologies, playbooks, frameworks, and reusable resources to improve service delivery and scalability.
- Mentor consultants in P&C insurance expertise, client advisory skills, and professional consulting practices.
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