Lead Enterprise Salesforce Architect
New
H
HumanaMarketing technology
United StatesFull-TimeLead
Salary$142,300 - $195,700 per year
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Job Details
- Experience
- 5+ years of experience with customer data, marketing technology, or digital experience platforms.
- Required Skills
- SQLSalesforceRESTful APIsPostman
Requirements
- Bachelor's degree in Computer Science, Information Technology, Engineering, Business, or a related field, or equivalent experience.
- 5+ years of experience with customer data, marketing technology, or digital experience platforms.
- Expertise in Adobe Experience Platform (AEP), Real-Time Certified Data Professional, and Adobe Experience Cloud.
- Experience with data ingestion, identity resolution, audience activation, data governance, and personalization.
- Experience leading 2+ end-to-end AEP implementations as a Technical Architect, owning solution design, integrations, and delivery.
- Hands-on experience in at least three of these areas: CDPs, DMPs, CRM, marketing automation, omnichannel personalization, AdTech, CMS, and analytics.
- Experience with enterprise platforms such as Adobe, Salesforce, Oracle, Microsoft, or similar ecosystems.
- Experience with REST APIs, cloud architectures, data integration, security protocols, and structured and unstructured data management.
- Experience designing customer data models, database solutions, and scalable data architectures.
- Proficiency in SQL, ETL/ELT processes, API integrations, and tools such as Postman.
- Ability to lead technical teams, improve project delivery, and mentor team members.
- Experience leading large-scale cross-functional projects involving multiple partners and workstreams.
- Master's degree in a related field or equivalent experience, Adobe Experience Platform or Adobe RT-CDP certification, and experience with Adobe Journey Optimizer, Customer Journey Analytics, or Adobe Audience Manager are preferred.
Responsibilities
- Lead technology and strategy engagements across customer data platforms, data management, data onboarding and activation, big data strategy, and analytics on Adobe Experience Platform.
- Understand clients' digital experience strategies, online business models, and customer goals.
- Implement data integrations that support client use cases and customer journeys.
- Provide consulting services and develop solutions with internal teams and vendor partners.
- Manage client relationships as the primary daily contact and lead client business reviews.
- Guide teams through integrations involving multiple partners.
- Lead business analysis to derive business strategy and insights from analytics outputs.
- Monitor engagement progress and maintain an account status dashboard across workstreams.
- Identify client process and operations issues, analyze needs, and recommend improvements.
- Manage and train digital solutions specialists and ensure delivery of client commitments.
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