Customer Support Specialist - Polish Language
New
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Silver Bell GroupInsurance customer support
United StatesFull-Time
Salary not disclosed
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Job Details
- Languages
- Fluency in Polish (spoken and written); Good command of English (minimum B1)
- Required Skills
- Problem SolvingCustomer serviceCustomer support
Requirements
- Be fluent in spoken and written Polish.
- Have a good command of English at minimum B1 level.
- Demonstrate strong communication skills.
- Demonstrate problem-solving skills.
- Have a customer-focused attitude and willingness to help others.
- Be able to work independently in a remote environment while remaining a strong team player.
- Previous experience in customer support, call centers, or similar roles is an advantage.
Responsibilities
- Provide customer support in Polish via phone.
- Assist customers with inquiries, policy-related questions, and service requests.
- Accurately document customer interactions and maintain records in internal systems.
- Deliver a high standard of customer experience through professional and empathetic communication.
- Collaborate with team members to ensure efficient resolution of customer issues.
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