Account Director, Strategic Accounts
New
T
TrustonicB2B SaaS, cybersecurity
Source API remote eligibility restrictions: United StatesFull-TimeDirector
SalaryBonus scheme to share in our success.
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Job Details
- Required Skills
- Business DevelopmentSalesforceStakeholder management
Requirements
- Have proven experience in enterprise sales, strategic account management, business development, or a similar commercial role.
- Demonstrate success managing complex sales opportunities involving multiple stakeholders.
- Have experience owning and growing strategic enterprise customer relationships.
- Bring experience in customer retention, account expansion, upselling, and new business development.
- Have led sales opportunities from initial engagement through contract execution.
- Have experience using Salesforce or a comparable CRM platform.
- Bring experience in telecommunications, wireless, SaaS, fintech, mobility, device lifecycle management, or related technology industries.
- Have experience working with mobile operators, retailers, MVNOs, distributors, channel partners, or service providers.
- Demonstrate strong commercial acumen and the ability to identify and develop revenue opportunities.
- Have strong pipeline management, forecasting, and CRM discipline.
Responsibilities
- Own and grow a portfolio of strategic customer accounts across North America.
- Build trusted relationships with customer stakeholders and serve as their primary commercial contact.
- Drive customer retention, contract renewals, upsell opportunities, and long-term account growth.
- Develop account plans focused on customer satisfaction, relationship development, and revenue expansion.
- Identify, qualify, and develop new business opportunities across telecommunications, retail, mobility, device financing, and enterprise technology markets.
- Build and maintain a pipeline of qualified opportunities.
- Lead sales activity from initial engagement through contract execution.
- Lead commercial discussions and contract negotiations with customers and prospects.
- Work with Legal, Product, Operations, Finance, and Executive Leadership to progress strategic opportunities.
- Maintain accurate sales forecasts and CRM records, and achieve revenue, retention, account growth, and new business targets.
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