Personal Injury Case Manager
I
Impact BPOPersonal injury law
United StatesFull-Time
Salary not disclosed
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Job Details
- Languages
- English
- Required Skills
- CRM
Requirements
- Have proven experience as a Personal Injury Case Manager or in a similar legal support role.
- Have strong knowledge of personal injury processes, terminology, and the case lifecycle.
- Have excellent written and verbal communication skills in English.
- Be organized and able to manage multiple cases simultaneously.
- Have experience with legal case management software and CRMs.
- Be able to work independently in a remote environment.
- Have reliable internet and a quiet home workspace.
Responsibilities
- Manage a caseload of personal injury files from intake through settlement or litigation.
- Provide clients with case updates and respond to their questions.
- Coordinate medical treatment and request and track medical records and bills.
- Liaise with attorneys, insurance companies, medical providers, and third parties.
- Monitor deadlines, follow up on outstanding items, and ensure compliance with case timelines.
- Maintain accurate case notes and documentation in case management systems.
- Assist with demand packages, settlement documentation, and general case preparation.
- Maintain confidentiality and comply with legal and ethical standards.
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