Account Manager - Medical Communications

New
P
PrimeMedical communications
ROLE IS FULL-TIME REMOTE - CANDIDATE MUST BE BASED OUT OF THE ONTARIO/GREATER TORONTO AREA.Full-TimeManager
Salary not disclosed
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Job Details

Experience
>4 years of client services experience at a healthcare/medical education/advertising/communications agency or similar
Required Skills
Project ManagementBusiness DevelopmentBudget managementClient relationship management

Requirements

  • Have more than 4 years of client services experience at a healthcare, medical education, advertising, or communications agency or similar.
  • Bring medical communications or publication planning experience.
  • Have experience organizing and attending scientific meetings, such as congresses, symposia, or advisory boards.
  • Demonstrate strong project management and project delivery skills.
  • Have client relationship development and networking skills.
  • Be able to mentor junior staff.
  • Understand project and account objectives and contribute to strategic account planning.
  • Use sound judgment and problem-solving skills to identify issues and find suitable solutions.
  • Be able to communicate effectively, lead, and delegate.
  • Demonstrate organization, time management, and attention to detail.

Responsibilities

  • Manage day-to-day client accounts and relationships, ensuring strategic objectives are met and projects progress from briefing through completion.
  • Coordinate timelines and communication with Editorial, Studio, and internal and external stakeholders.
  • Manage budgets, monitor account health, and track revenue and recovery targets.
  • Identify business development opportunities within existing accounts and contribute to proposals.
  • Maintain financial trackers and status reports, and alert teams to anticipated overages or changes.
  • Support strategic account planning with the Account Director and monitor projects against strategic plans and market developments.
  • Oversee deliverables for quality, timelines, budget, compliance, and incorporation of key messages.
  • Facilitate client and account meetings with the editorial team leader and prepare contact reports.
  • Initiate projects in accordance with SOPs, ensuring briefs, budgets, and timelines are approved by the client and stakeholders.
  • Direct contracted logistics vendors or consultants on assigned projects and monitor delivery.
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