Account Manager, Emerging Growth

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Absorb SoftwareLearning management software
Remote CANFull-TimeManager
Salary not disclosed
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Job Details

Experience
1-2 years of experience successfully managing client relationships and driving revenue growth through upselling
Required Skills
SalesforceMicrosoft ExcelPowerPointClient relationship management

Requirements

  • Hold a post-secondary degree, preferably in business or a related field.
  • Have 1–2 years of experience managing client relationships and driving revenue growth through upselling.
  • Bring strong time management and organizational skills.
  • Demonstrate strong verbal and written communication skills.
  • Bring a personable, sales-driven approach and work effectively as part of a team.
  • Be able to thrive in a dynamic, fast-paced environment.
  • Preferred: SaaS or technology sales experience.
  • Preferred: Experience working with a global client base.
  • Preferred: Strong MS Office skills, primarily Excel and PowerPoint.
  • Preferred: Experience with Salesforce.

Responsibilities

  • Increase net dollar retention through proactive upsells, cross-sells, and relationship management.
  • Lead client contract renewals, expanding Annual Recurring Revenue and strengthening partnerships.
  • Identify, develop, and close opportunities within assigned accounts.
  • Create proposals, statements of work, and other client-facing documents.
  • Build relationships with key contacts and position Absorb as a strategic partner.
  • Manage the sales pipeline and report monthly and quarterly.
  • Develop internal partnerships across Customer Success, Support, Product, and Leadership.
  • Stay current on product releases, training, and industry insights.
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