Portuguese Audio Evaluations Specialist
New
M
MeridialAI audio evaluation
Location: World Wide - RemoteContract
Salary6 - 65 USD per hour
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Job Details
- Languages
- Native or bilingual proficiency in the target language, including fluency across all language skills (reading, listening, writing, and speaking).
- Required Skills
- JSONCustomer support
Requirements
- Demonstrable professional expertise in complex customer support, technical troubleshooting, or conversational AI evaluation.
- Native or bilingual proficiency in the target language, with fluency in reading, listening, writing, and speaking.
- Strong analytical and verbal communication skills for conducting simulated customer support role-plays.
- Comfortable understanding of JSON structures, functions, methods, and simple logic.
- Meticulous, detail-oriented approach to structured prompts, complex evaluation rubrics, and technical guidelines.
- Access to a high-quality microphone for voice evaluations.
- Supply a secure computer and high-speed internet.
Responsibilities
- Design and execute complex role-play scenarios simulating customer support interactions across travel, finance, and technical support.
- Evaluate model performance using standardized qualitative and quantitative metrics.
- Assess task completion accuracy, conversational naturalness, and audio comprehension.
- Assess models' understanding of JSON structures, functions, methods, and structured-data reasoning in a support context.
- Generate diverse, high-quality audio datasets reflecting customer expectations for clarity, efficiency, and natural conversational flow.
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