Italian Audio Evaluations Specialist
New
M
MeridialAI evaluation
Location: World Wide - RemoteContract
Salary6 - 65 USD per hour
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Job Details
- Languages
- Native or bilingual proficiency in the target language, including fluency across all language skills (reading, listening, writing, and speaking). Target language: Italian.
- Required Skills
- JSONCustomer support
Requirements
- Demonstrate professional expertise in complex customer support, technical troubleshooting, or conversational AI evaluation.
- Have native or bilingual proficiency in Italian across reading, listening, writing, and speaking.
- Bring strong analytical and verbal communication skills for simulated customer support role-plays.
- Have basic computer programming literacy, including a comfortable understanding of JSON structures, functions, methods, and simple logic.
- Work meticulously with structured prompts, complex evaluation rubrics, and technical guidelines.
- Have access to a high-quality microphone for voice evaluations.
- As a contractor, supply a secure computer and high-speed internet.
Responsibilities
- Create and execute role-play evaluation scenarios simulating customer service interactions across travel, finance, and technical support.
- Evaluate AI model performance using standardized qualitative and quantitative metrics.
- Assess task completion accuracy, conversational naturalness, and audio comprehension.
- Assess the model's understanding of JSON structures, functions, and methods, and its ability to reason about structured data in a support context.
- Contribute to diverse audio datasets that reflect customer expectations for clarity, efficiency, and natural conversational flow.
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