Forward Deployed Engineer
New
J
JeevesFintech payments
This role is remote or hybrid based out of São Paulo, Brazil, and is a full-time remote position where it is also possible to come into our office at complexo JK Iguatemi on a flexible schedule.Full-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- Professional fluency in English plus Spanish and/or Portuguese
- Experience
- 4+ years of professional experience in software engineering, solutions engineering, or technical implementation, including at least 2 years in customer-facing technical work
- Required Skills
- Node.jsPythonSQLTypeScriptGoRESTful APIs
Requirements
- Have 4+ years of professional experience in software engineering, solutions engineering, or technical implementation.
- Have at least 2 years of customer-facing technical experience.
- Demonstrate hands-on production coding experience in at least one of Python, TypeScript/Node, or Go.
- Have production experience building against REST APIs and webhooks.
- Have solid SQL and data-mapping skills, demonstrated through integrations or data pipelines built and supported.
- Have owned a customer project through go-live, including managing timelines and customer-side stakeholders.
- Have professional fluency in English plus Spanish and/or Portuguese.
- Be able to travel to customer sites in Latin America as needed.
- Preferred: experience in fintech or payments, including card issuing, payment rails, or cross-border money movement.
- Preferred: experience integrating with an ERP, accounting, or financial system such as NetSuite, SAP, Oracle, TOTVS, QuickBooks, or Xero.
- Preferred: understanding of AP, reconciliation, month-end close, and multi-entity accounting.
- Preferred: experience with stablecoin or digital asset infrastructure, LatAm e-invoicing and tax systems, or implementation tooling.
Responsibilities
- Build and ship integrations between Jeeves and customer ERPs and accounting systems using APIs and webhooks.
- Map customer data models, including charts of accounts, cost centers, entities, and vendors, to Jeeves and keep them synchronized.
- Debug integration issues across systems, from API logs through month-end reconciliation.
- Build reusable integration patterns and internal tools to accelerate customer go-lives.
- Scope and configure multi-entity, multi-currency setups with customer finance teams.
- Design stablecoin payment and settlement flows alongside traditional payment rails.
- Help customers incorporate country-specific tax and e-invoicing requirements into Jeeves workflows, and work with Compliance and Risk teams on regulatory guardrails.
- Own technical onboarding for strategic accounts from scoping through go-live and adoption; run workshops, write implementation plans, manage expectations, and flag risks.
- Serve as the technical point of contact for post-go-live escalations and expansion.
- Share prioritized customer feedback with Product and Engineering, partner with Sales and Account Management on technical discovery and solution design, and document implementation learnings.
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