Forward Deployment Engineer

D
DBSyncData integration SaaS
Colombia (Remote, LATAM region), U.S. Shift (8:00 AM CST - 5:00 PM CST)Full-TimeSenior
Salary not disclosed
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Job Details

Experience
4–8 years in a customer-facing technical role
Required Skills
PythonSQLJavaOAuthGoCI/CDRESTful APIs

Requirements

  • Have a Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent demonstrated experience shipping production integrations.
  • Bring 4–8 years of experience in a customer-facing technical role involving personally writing and owning code.
  • Use Python, Java, Go, or a similar language to build and debug integration logic.
  • Have deep familiarity with SaaS systems, REST and SOAP APIs, webhooks, and authentication patterns such as OAuth, API keys, and SSO basics.
  • Have experience with workflow automation platforms, CI/CD, and basic observability or monitoring tools.
  • Be comfortable with SQL and at least one BI tool, such as Looker, Tableau, or Superset.
  • Operate independently in ambiguous, loosely scoped situations and drive work to a working solution.
  • Be able to run discovery workshops, explain technical trade-offs to non-technical stakeholders, and write clear documentation.
  • Preferred: Hands-on experience with LLM or agentic frameworks such as LangChain, LangGraph, or CrewAI.
  • Preferred: Experience with RAG pipelines, prompt or evaluation design, or AI observability and guardrails.
  • Preferred: Experience embedded on-site with enterprise clients during implementation.

Responsibilities

  • Conduct structured workshops with client stakeholders to capture workflows, pain points, and desired outcomes.
  • Translate business requirements into technical workflows, automations, and integrations.
  • Configure, test, and deploy solutions, ensuring smooth go-live and adoption.
  • Build and customize automations using APIs, scripts, or low-code platforms.
  • Diagnose integration issues, resolve blockers, and iterate based on client feedback.
  • Serve as the technical expert during onboarding and beyond to support customer success.
  • Share deployment insights with product and engineering teams to inform roadmap priorities.
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