Director, Infrastructure Engineering
New
O
OomaTelecom infrastructure
Fully remote within the US, Aligned with the organization's US business hoursFull-TimeDirector
Salary$170,000 — $250,000 USD
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Job Details
- Experience
- 10+ years of experience in infrastructure engineering or operations required, including 5+ years leading teams
- Required Skills
- KubernetesLinuxNetworking
Requirements
- Have 10+ years of experience in infrastructure engineering or operations.
- Have 5+ years of experience leading teams, ideally through team leads or managers.
- Bring deep technical fluency across Linux, Kubernetes, and open-source tooling.
- Have experience with cloud infrastructure and environments.
- Understand data center operations, networking, storage, observability, and network security.
- Have a track record of owning capital and operating budgets.
- Have experience managing vendors and negotiating contracts.
- Experience leading a merger integration, organizational consolidation, or other significant structural change is highly valued.
- Experience in telecom, VoIP, or other carrier-grade or high-availability service environments is strongly preferred.
- A demonstrated track record of measurable infrastructure cost optimization is a plus.
Responsibilities
- Build and run a distributed infrastructure organization of approximately 12 engineers, driving operational excellence, reliability, and accountability.
- Manage capital and operating budgets, vendor relationships, and contract negotiations, and identify opportunities to reduce costs.
- Set technical direction across data centers, cloud environments, Linux, Kubernetes, networking, storage, observability, and network security.
- Build and maintain hardware platforms for sibling teams in Network Operations to deploy and upgrade products and services.
- Collaborate with Product and Development teams to define, architect, and document infrastructure solutions, including SLAs, performance targets, scalability, and capacity planning.
- Develop team leads and evolve the team structure toward functional domains.
- Partner with Security and organizational leaders to define and enforce infrastructure security policies and standards, including patching and operating system upgrade cadences.
- Create strategic plans, roadmaps, and executive presentations connecting infrastructure investment to business outcomes.
- Own the 24/7/365 on-call escalation path and build an escalation model and on-call program.
- Champion automation, standardization, and modern infrastructure practices; explore AI applications for infrastructure operations and engineering efficiency.
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