Director, Infrastructure Engineering

New
O
OomaTelecommunications, VoIP
Fully remote within the US, hybrid, or onsite at our Sunnyvale, CA headquarters, your choice, US business hoursFull-TimeDirector
SalaryThe base salary range for candidates within the United States is listed below. United States Pay Range $170,000 — $250,000 USD. Regular employees may also be eligible for bonus(es), sales incentive(s) (target included in OTE) and/or stock in the form of Restricted Stock Units (RSUs).
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Job Details

Experience
10+ years of experience in infrastructure engineering or operations required, including 5+ years leading teams
Required Skills
KubernetesLinuxNetworking

Requirements

  • Have 10+ years of experience in infrastructure engineering or operations.
  • Have 5+ years of experience leading teams, ideally through team leads or managers.
  • Bring deep technical fluency across Linux, Kubernetes, and open-source tooling.
  • Bring experience with cloud infrastructure and environments.
  • Have knowledge of data center operations, networking, storage, observability, and network security.
  • Have a track record of owning capital and operating budgets.
  • Have experience managing vendors and negotiating contracts.
  • Experience leading a merger integration, organizational consolidation, or other significant structural change is highly valued.
  • Experience in telecom, VoIP, or other carrier-grade or high-availability service environments is strongly preferred.
  • A demonstrated track record of measurable infrastructure cost optimization is a plus.

Responsibilities

  • Build and run a distributed infrastructure organization of approximately 12 engineers, driving operational excellence, reliability, and accountability.
  • Manage capital and operating budgets, vendor relationships, and contract negotiations while identifying opportunities to reduce costs.
  • Set technical direction across data centers, cloud environments, Linux, Kubernetes, networking, storage, observability, and network security.
  • Build and maintain hardware platforms for sibling teams within Network Operations.
  • Collaborate with Product and Development teams to define, architect, and document infrastructure solutions for upcoming products and services.
  • Establish and develop team leads and evolve the team structure toward functional domains.
  • Partner with Security and organizational leadership to define and implement infrastructure security policies and standards, including patch and operating system upgrade cadences.
  • Create strategic plans, roadmaps, and executive presentations connecting infrastructure investment to business outcomes.
  • Own the 24/7/365 on-call escalation path and develop an escalation model and on-call program.
  • Champion automation, standardization, and modern infrastructure practices, and explore thoughtful uses of AI in infrastructure operations and engineering.
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The base salary range for candidates within the United States is listed below. United States Pay Range $170,000 — $250,000 USD. Regular employees may also be eligible for bonus(es), sales incentive(s) (target included in OTE) and/or stock in the form of Restricted Stock Units (RSUs).
Apply Now