Senior GTM Systems & AI Lead

New
D
DiligentGRC SaaS
Applicants must be based in the United States.Full-TimeLead
Salary not disclosed
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Job Details

Experience
Typically gained through five or more years of relevant work
Required Skills
RESTful APIs

Requirements

  • Have five or more years of relevant experience, typically in GTM Systems, Revenue Operations, Business Systems, or a related function.
  • Have hands-on experience building with LLMs and agent frameworks.
  • Be fluent with AI coding tools such as Claude Code, Codex, or similar tools.
  • Have a deep understanding of GTM systems, data, and processes across Sales, Customer Success, Marketing, and Operations.
  • Have technical fluency with APIs, webhooks, integration and orchestration platforms, data flows, and system architecture.
  • Be able to take cross-functional business problems from definition through building an AI or automation solution.
  • Apply systems thinking to identify root causes and design reliable solutions as business needs and technology stacks evolve.
  • Lead cross-functional initiatives, establish standards, and explain tradeoffs to technical and non-technical leaders.

Responsibilities

  • Design and build systems and AI capabilities that connect GTM systems, automate processes, and improve data reliability.
  • Identify inefficient GTM processes and build AI-enabled workflows, agents, and automations using metrics, evaluations, and guardrails.
  • Lead initiatives from problem definition through rollout and measurable impact, creating reusable systems and patterns.
  • Work across Sales, Customer Success, Operations, and Marketing to shape problems into solutions and build MVPs.
  • Connect GTM systems using APIs, orchestration platforms, webhooks, MCP, and other integration patterns.
  • Maintain accurate and consistent system-of-record data.
  • Drive adoption of shipped solutions and set standards for how the team builds.
  • Consolidate fragmented or overlapping agents and automations into maintainable systems with clear ownership and reusable components.
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