Sales Engineer
New
T
TennaConstruction technology
Remote - Pacific Coast (CA/UT); must be based in or willing to relocate to CA or UT.Full-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 5+ years’ experience in a Sales Engineer or pre-sales role; 5+ years’ experience providing technical support within a SaaS environment.
- Required Skills
- SalesforceMicrosoft ExcelMicrosoft OfficePowerPointHubSpot
Requirements
- Have 5+ years’ experience in a Sales Engineer or pre-sales role.
- Have 5+ years’ experience providing technical support in a SaaS environment.
- Have experience working in a technical, production-driven environment.
- Be able to travel flexibly as business requires; the posting states travel may be up to 60%.
- Be able to prioritize and multitask in a fast-paced environment.
- Have solid computer skills, including Microsoft Office, Excel, and PowerPoint.
- Experience in construction technology or the construction industry is a plus.
- A bachelor’s degree in Business, Marketing, Computer Science, or a related field is preferred.
- Experience with Salesforce, Help Scout, HubSpot, or similar programs is preferred.
- Be self-motivated and adaptable, with a service orientation and problem-solving abilities.
Responsibilities
- Provide technical sales support throughout the sales cycle, including product demonstrations.
- Answer prospective customer questions and explain the platform’s technical capabilities.
- Build and maintain software demonstration environments to specifications.
- Use a consultative approach to understand and address prospective customers’ pain points.
- Work with Customer Success to address technical support questions from existing customers.
- Collaborate with Engineering and Product on platform changes and customer issues.
- Lead product-specific internal support and training, and onboard new Sales and Customer Success representatives.
- Collaborate with Marketing to revise technical presentations and materials.
- Evaluate Sales and Customer Success strategies and recommend adjustments.
- Assist with ad hoc reporting and maintain Salesforce and HubSpot databases.
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