Sales Engineer
New
T
TennaConstruction technology
Remote - Midwest (IL, IN, MI)Full-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 5+ years’ experience in a Sales Engineer or pre-sales role; 5+ years’ experience providing technical support within a SaaS environment.
- Required Skills
- SalesforceMicrosoft ExcelMicrosoft OfficePowerPointHubSpot
Requirements
- Have 5+ years’ experience in a Sales Engineer or pre-sales role.
- Have 5+ years’ experience providing technical support within a SaaS environment.
- Be based in or willing to relocate to IL, IN, or MI.
- Be able to travel flexibly, with travel required as business dictates.
- Bring experience in a technical, production-driven environment.
- Construction technology or construction industry experience is a plus.
- A Bachelor’s Degree in Business, Marketing, Computer Science, or a related field is preferred.
- Experience with Salesforce, Help Scout, HubSpot, or similar programs is preferred.
- Have computer skills including Microsoft Office, Excel, and PowerPoint.
- Be able to prioritize and multitask in a fast-paced environment.
Responsibilities
- Provide technical sales support throughout the sales cycle, including product demonstrations.
- Answer prospective customer questions and explain the technical capabilities of the platform.
- Build and maintain software demonstration environments to specifications.
- Use a consultative approach to understand and address prospective customers’ pain points.
- Work with Customer Success to address technical support questions from existing customers as needed.
- Collaborate with Engineering and Product on platform changes and customer issues.
- Lead product-specific internal support and training, and onboard new Sales and Customer Success representatives.
- Certify and sign off on completed internal training programs.
- Collaborate with Marketing to revise technical presentations and materials.
- Evaluate Sales and Customer Success strategies, liaise with Executive Leadership, complete ad hoc reporting, and help maintain Salesforce and HubSpot databases.
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