Marketing & Operations Coordinator
V
VirtuHireBookkeeping, e-commerce
South Africa, US hoursFull-TimeSenior
Salary not disclosed
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Job Details
- Experience
- A long-term career mindset, with a genuine commitment to growing alongside the business and building a stable working relationship of at least three to five years.
- Required Skills
- ShopifyMicrosoft ExcelBookkeepingQuickBooks
Requirements
- Experience in operations, business administration, executive assistance, marketing coordination or a similar multifaceted role.
- Working knowledge of social media platforms and content management.
- Regular experience using ChatGPT and applying AI to research, task management, content support, process documentation or workflow automation.
- Familiarity with QuickBooks and basic bookkeeping, particularly expense capture and transaction categorisation.
- Exposure to e-commerce platforms such as Shopify, Amazon or Etsy, with willingness to learn new systems.
- Strong organisational and time-management skills, including managing competing priorities without constant supervision.
- Excellent verbal and written communication skills, including confidence participating in calls and communicating proactively.
- Resourceful, independent and solutions-oriented, with the ability to take ownership and use initiative.
- Able to adapt to changing priorities and remain calm under pressure.
- Collaborative and relationship-focused, with a willingness to ask for clarification and communicate challenges.
- Committed to building a stable working relationship of at least three to five years.
Responsibilities
- Coordinate marketing activities across the bookkeeping business and associated e-commerce ventures.
- Manage, schedule and repost social media content, maintain an active online presence and identify opportunities to improve brand visibility.
- Organise workflows, manage schedules, track priorities and proactively address operational gaps.
- Use ChatGPT and other technology to research, organise tasks, develop workflows and streamline repetitive processes.
- Document and maintain standard operating procedures and support consistent use of established systems.
- Administer Shopify, Amazon and Etsy stores, including listings, updates and monitoring activity.
- Use QuickBooks to capture and categorise expenses and transactions, and organise and review transaction data in Excel.
- Maintain organised records, assist with research and coordinate administrative tasks.
- Provide proactive updates, raise issues early and follow through on outstanding tasks with the owner and relevant team members.
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