Travel Booking Specialist
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Fran's ExploreMore TravelTravel and hospitality
Workable locations: New York, New York, United States. Atlanta, Georgia, United States. Dallas, Georgia, United States. Chicago, Illinois, United States. Boston, Massachusetts, United States. Charlotte, North Carolina, United StatesFull-Time
SalaryCompetitive pay with performance-based incentives.
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Job Details
- Required Skills
- Customer serviceAttention to detailWritten communicationVerbal communication
Requirements
- Bring a passion for travel, guest services, and helping others.
- Have strong written and verbal communication skills.
- Have basic computer skills, including familiarity with web browsers, email platforms, and spreadsheet tools.
- Be able to multitask, manage deadlines, and maintain attention to detail.
- Be able to work independently from a home workspace and collaboratively with a remote team.
- Previous experience in customer service, hospitality, or travel is a plus, but not required.
Responsibilities
- Manage travel inquiries, bookings, and reservations for accommodations, flights, cruises, and ground transport.
- Verify reservation dates, names, itineraries, and payment schedules for accuracy.
- Coordinate special client requests, dining reservations, and destination activities.
- Communicate with travelers by phone, email, and digital messaging.
- Collaborate with hospitality vendors and team members to maintain service standards.
- Address travel adjustments, schedule changes, and guest inquiries.
- Complete administrative tracking and documentation in central booking platforms.
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