Appointment Sales Associate
New
3
3 Day BlindsWindow treatments
Location: Irvine, CA, United States; Work Location Type: REMOTE; Work from HomeFull-TimeEntry
SalaryHourly Rate Base Pay: $17.00 + Monthly Cash Performance Incentives
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Job Details
- Experience
- At least one year of call center or customer service experience.
- Required Skills
- Microsoft OfficeCustomer serviceTime ManagementLead GenerationInterpersonal skills
Requirements
- Have a high school diploma or equivalent.
- Have at least one year of call center or customer service experience.
- Sales, appointment-setting, or lead-generation experience is preferred.
- Bring strong communication and interpersonal skills with a customer-centric mindset.
- Be able to work independently and collaboratively within a team.
- Have multitasking, organization, and time-management abilities for a fast-paced setting.
- Be proficient in Microsoft Office and comfortable navigating multiple computer systems simultaneously.
- Be detail-oriented, flexible, and dependable.
Responsibilities
- Respond to inbound inquiries and qualify leads for in-home or virtual design consultations.
- Build rapport with potential and returning clients and provide a customer-first experience.
- Communicate product knowledge about custom blinds, shades, shutters, and draperies.
- Explain the benefits of shop-at-home consultations.
- Use sales strategies to generate interest and secure appointments.
- Collaborate with design consultants and sales leadership to support sales growth.
- Manage internal and external email and chat communications.
- Coordinate with district and regional sales teams to address client requests and scheduling needs.
- Provide ideas and feedback to improve the client experience and sales cycle.
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