Nurse Educator & Quality Assurance Specialist

New
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EverlywellDigital health
United StatesContractSenior
Salary not disclosed
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Job Details

Experience
Minimum of 5 years of clinical experience, with at least 2 years in an education, quality, or supervisory role.
Required Skills
Quality AssuranceGoogle Workspace

Requirements

  • Be a Registered Nurse (RN) or APP (NP/PA) with an active, unrestricted license in the U.S.
  • Have a minimum of 5 years of clinical experience.
  • Have at least 2 years of experience in an education, quality, or supervisory role.
  • Be familiar with clinical documentation standards, quality improvement principles, and adult learning methods.
  • Have working knowledge of risk adjustment documentation requirements, including HCC coding principles and MEAT criteria.
  • Know best practices for documenting chronic and complex conditions.
  • Be proficient with Google Workspace, EMRs/EHRs, and learning management systems.
  • Experience in telehealth, outpatient, and diagnostic care settings is preferred.
  • Experience in a startup, virtual care, or fast-paced healthcare organization is preferred.
  • Background in compliance, utilization review, or peer review is a plus.
  • Prior experience training multidisciplinary teams is preferred.

Responsibilities

  • Deliver onboarding, orientation, and skills training for new clinical team members across multiple roles.
  • Create and update training resources, including presentations, SOPs, and job aids.
  • Conduct refresher trainings or workshops based on emerging trends or observed gaps.
  • Assist providers with questions about workflows, documentation, or standards of care.
  • Collaborate with operations, compliance, and clinical leadership to align training materials with current practice and regulatory expectations.
  • Perform retrospective chart reviews of provider consults, documentation, and care notes.
  • Evaluate documentation for clinical accuracy, completeness, professionalism, and adherence to internal protocols and external standards.
  • Identify patterns in documentation deficiencies or clinical deviations and flag opportunities for training or system improvements.
  • Support quality initiatives and feedback loops for continuous improvement.
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