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Senior Consultant - Post-Implementation

Senior Consultant - Post-Implementation

V
Veeva SystemsLife sciences software
Source API remote eligibility restrictions: United StatesFull-TimeSenior
SalaryBase pay: $70,000 - $140,000
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Job Details

Experience
8+ years of experience with configuring/supporting/implementing software in Life Sciences, Healthcare or Regulated industry

Requirements

  • Have 8+ years of experience configuring, supporting, or implementing software in life sciences, healthcare, or a regulated industry.
  • Have customer service or consulting experience.
  • Quickly understand client requirements and needs and articulate potential solutions.
  • Have experience fulfilling customer needs and managing expectations.
  • Have strong organizational skills and the ability to switch tasks quickly.
  • Have excellent verbal and written communication skills.
  • Project management experience is a nice to have.
  • Understanding of the life sciences drug development process is a nice to have.
  • Understanding of life sciences compliance and validation requirements is a nice to have.
  • Direct experience with Veeva Vault, ETQ Reliance, Sparta TrackWise, OpenText, SharePoint, Documentum D2, FirstDoc FirstPoint, NextDocs, UL ComplianceWire, or other quality information management or content management systems is a nice to have.

Responsibilities

  • Provide post-go-live administrative support for multiple clients.
  • Configure Vault applications, including workflows, document types, security, fields, page layouts, and notifications, to meet customer needs.
  • Assist with quality processes, including SOPs, Quality Events, CAPAs, Deviations, Change Control, Audits, and Training.
  • Bulk import and export content and data.
  • Provide ad hoc training for users and administrators.
  • Analyze and deploy new product features.
  • Maintain production and sandbox environments.
  • Create regular and ad hoc customer reports.
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Base pay: $70,000 - $140,000
Apply Now