Out of Hours Senior Entertainment Travel Consultant
B
BCD TravelEntertainment travel
United KingdomFull-TimeSenior
Salary not disclosed
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Job Details
- Languages
- Strong verbal and written communication skills in English; Italian language fluency a plus
- Required Skills
- Customer service
Requirements
- Bring solid working knowledge of the travel industry, including its policies, procedures, and processes.
- Know the Sabre and Amadeus global distribution systems (GDS).
- Demonstrate strong verbal and written communication skills in English.
- Manage multiple priorities simultaneously.
- Be able to work flexible hours.
- Work independently, exercising discretion and judgment.
- Demonstrate professional customer service skills.
- Italian language fluency is a plus.
Responsibilities
- Fulfill incoming travel requests and inquiries accurately and efficiently using Sabre GDS.
- Assist with group bookings, air travel, and hotels.
- Support production crew and talent movements, including location and large-group movements.
- Manage multiple complex itineraries.
- Anticipate potential client challenges and provide proactive assistance.
- Provide travel offers, general travel advice, and industry information such as low fares, exchange costs, and penalties.
- Apply travel supplier rules and maintain current knowledge of supported travel industries.
- Follow client and BCD Media & Entertainment policies and procedures to maintain quality control.
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