Operations Coordinator
S
Smart Apartment DataBusiness operations
CanadaFull-TimeMiddle
SalaryCAD 80000 - 90000 / year; CAD $80,000 annual salary plus up to CAD $10,000 annual bonus
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Job Details
- Experience
- 5+ years of professional experience, including substantial hands-on business operations experience.
- Required Skills
- Business OperationsProblem SolvingProcess improvement
Requirements
- Bring 5+ years of professional experience, including substantial hands-on business operations experience.
- Have previous experience as an Operations Manager, Operations Lead, Business Operations Manager, General Manager, or in a comparable hands-on operations role.
- Have experience working in an established business environment involving multiple teams, functions, and priorities.
- Demonstrate cross-functional coordination and problem-solving experience.
- Have experience owning workflows or initiatives from start to finish.
- Have experience improving processes and ensuring consistent follow-through.
- Be comfortable working with business and technical teams.
- Communicate clearly and concisely in a professional setting.
Responsibilities
- Coordinate workflows and initiatives across different areas of the business.
- Support customer operations, including onboarding, ongoing customer needs, and retention initiatives.
- Work with Sales, Accounting, Operations, and technical teams to resolve issues and move priorities forward.
- Track priorities, blockers, follow-ups, and next steps.
- Identify operational gaps and help determine the people or resources needed.
- Build and improve processes as business needs evolve.
- Follow issues and commitments through to completion.
- Provide clear, concise updates on progress and outstanding items.
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