HR Project Delivery Manager
G
G-PGlobal HR Tech
Location: Malaysia (Remote-First)
Region: EMEAFull-TimeManager
Salary not disclosed
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Job Details
- Experience
- 4+ years in Enterprise Implementation, Customer Onboarding, Technical Project Management, or Operations Delivery
- Required Skills
- Agile
Requirements
- Have 4+ years of experience in enterprise implementation, customer onboarding, technical project management, or operations delivery.
- Bring direct exposure to global employment mechanics, such as Employer of Record, global payroll, employment law basics, or HR operations.
- Have a track record managing multi-stakeholder, multi-country projects using formal frameworks such as PMP or Agile, or equivalent experience.
- Bring strong communication and consultative leadership skills for steering calls with VP and C-suite stakeholders.
- Be able to work through ambiguity and translate complex regulatory and operational realities into actionable client steps.
- Experience in EOR, payroll, global HR tech, or SaaS is preferred.
- Experience handling complex, high-volume employee transfers, TUPE, M&A transitions, or enterprise-wide migrations is preferred.
- International work experience across EMEA, LATAM, or APAC is preferred.
Responsibilities
- Own and project-manage end-to-end, multi-country EOR onboarding programs for enterprise clients, managing timelines, risk registers, and critical-path milestones.
- Serve as the primary operational partner for enterprise customer points of contact during implementation.
- Coordinate internal regional HR Operations teams with Customer Success and Sales to align resources and execution.
- Navigate international labor laws, visa and immigration requirements, benefits administration, and localized employment contracts across multiple workstreams.
- Translate in-country operational requirements into customer action plans and maintain adherence to local regulations.
- Identify and resolve operational blockers, regulatory risks, and payroll setup delays across jurisdictions.
- Partner with Customer Success Managers to connect operational delivery with account growth, and drive client activation and platform adoption.
- Handle complex operational escalations and inquiries.
- Document and refine implementation playbooks, scalable workflows, and enterprise delivery standards.
- Share enterprise client requirements with Product and Engineering teams for consideration in the platform roadmap.
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