CCA Clinical Administrative Lead, PRN Medical Assistant
J
JobgetherHealthcare
Workplace type: Remote; based in United States.Full-TimeLead
Salary23 - 37 USD per hour
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Job Details
- Experience
- 3–5 years of experience as a Medical Assistant
- Required Skills
- EHR
Requirements
- Have 3–5 years of experience as a Medical Assistant supporting clinical and administrative workflows.
- Hold a high school diploma.
- Hold current Medical Assistant certification.
- Hold current BLS certification from the American Heart Association.
- Have experience with an electronic health record system, patient scheduling platforms, scheduling templates, and computerized practice management systems.
- Have experience with hospital or outpatient registration and a strong understanding of medical terminology.
- Demonstrate computer literacy and analytical skills, including the ability to manage multiple tasks and maintain accurate records.
- Demonstrate time management, organization, listening, communication, and independent decision-making skills.
- Be able to address customer concerns and support clinicians with patient escalations.
- Be able to work independently, adapt to changing needs, solve problems, and contribute to process improvements.
- Demonstrate leadership and team-building skills.
- Be flexible to support a 24/7 operating model, including 12-hour shifts and holidays as required.
Responsibilities
- Provide remote and, when required, in-person Medical Assistant support, including obtaining vital signs and assisting with patient questions and clinical requests.
- Provide remote check-in and check-out services and complete visit documentation accurately and on time.
- Maintain patient information and electronic health record databases, including registration, appointments, and patient records.
- Schedule and coordinate patient appointments with clinicians and patients using appropriate scheduling templates.
- Manage phone, electronic, and telehealth communications, resolving or escalating issues as appropriate.
- Complete recertifications, referrals, and prior authorizations in coordination with clinicians and other stakeholders.
- Process medical record requests, new patient contracts, incoming faxes, and related administrative documentation.
- Scan, upload, print, and organize clinical and administrative documents and ensure patient records remain complete and accessible.
- Support medication sample management, CDL physical documentation, collections-related paperwork, and other assigned administrative processes.
- Help improve clinical and administrative workflows and serve as a subject matter resource for customer service and primary care processes.
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