Certified Medical Assistant
New
T
Twin HealthDigital health
Location: Remote, USA, Tues-Sat 9:00 AM - 5:30 PM CST; Mon-Fri 8:30 AM - 5:00 PM EST; Mon-Fri 8:00 AM - 5:00 PM PSTFull-TimeSenior
Salary$21.63 per hour
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Job Details
- Languages
- Bilingual, fluent in Spanish preferred
- Experience
- 5+ years of experience in a healthcare setting, working with clinicians; proficiency level typically achieved with three-five years of experience in healthcare as a Medical Assistant, Certified Medical Assistant (CMA), Health Unit Coordinator, etc.
- Required Skills
- EHRHIPAA
Requirements
- Hold National Certification in Medical Assisting.
- Have 5+ years of experience in a healthcare setting working with clinicians.
- Have 2+ years of college.
- Bring experience with electronic health records and platforms.
- Have experience using audio/visual technology or video-conferencing platforms.
- Know healthcare practices and medical vocabulary.
- Have knowledge of patient intake, medical information capture, and medication reconciliation.
- Have access to high-speed internet and phone lines.
- Demonstrate strong written and verbal communication, organization, and attention to detail.
- Be able to manage competing priorities and work independently and as part of a team.
- Be comfortable with problem-solving and taking initiative to present solutions.
- Fluency in Spanish is preferred.
Responsibilities
- Capture, enter, and confirm health profile information for virtual onboarding and visits.
- Collect and maintain accurate member health information in compliance with HIPAA.
- Conduct scheduled new-member phone calls, follow scripts, and complete documentation.
- Coordinate member scheduling and help ensure visit details are accurate.
- Support care-management activities and projects in coordination with nursing and care teams.
- Complete medication requests, tasking actions, lab reminders, prior authorizations, and other non-clinical triage.
- Use EMR tools, portal messages, phone calls, faxes, and letters to support member care.
- Participate in team huddles, care-management planning, operations meetings, and process-improvement activities.
- Use reports and trackers to identify and close operational gaps.
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