WMS Implementation Engineer

ShipHawkWarehouse management

Santa Barbara, CA (HQ) or Remote, U.S.Full-TimeMiddle

Salary85,000 - 110,000 USD per year

Apply NowOpens the employer's application page

Job Details

Experience: 2–3 years of hands-on experience implementing WMS software in customer-facing roles.
Required Skills: Project ManagementSQLPostman

Bring 2–3 years of hands-on experience implementing WMS software in customer-facing roles.
Demonstrate proficiency in SQL, including writing queries for data analysis and configuration validation.
Have a strong understanding of warehouse operations, including receiving, picking, packing, and shipping.
Communicate complex topics clearly in writing and verbally.
Demonstrate organizational and project management skills, including the ability to manage multiple concurrent projects.
Work collaboratively and independently in a fast-paced, evolving environment.
Experience implementing shipping, TMS, or logistics platforms is a plus.
Familiarity with Oracle NetSuite or Acumatica is a plus.
Working knowledge of HTML, CSS, APIs (Postman), or JavaScript is a plus.

Lead full-cycle WMS implementations for ShipHawk customers, ensuring on-time, high-quality delivery.
Conduct discovery to identify receiving, picking, packing, and shipping requirements across domestic and international operations.
Translate operational processes into ShipHawk workflows and configurations.
Write and execute SQL queries for data validation, troubleshooting, and integration support.
Identify gaps or enhancement opportunities and collaborate with Product and Engineering teams to resolve them.
Recommend process improvements to help customers maximize ROI from ShipHawk.
Guide customers through user acceptance testing and go-live readiness.
Communicate consistently with customer stakeholders and internal teams.
Transition customers to the Support team after implementation.

View Full Description & ApplyYou'll be redirected to the employer's site