Intermediate Business Analyst
T
Thatcher Technology GroupDirect selling software
Canada (remote)Full-TimeMiddle
Salary80,000 - 90,000 CAD per year
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Job Details
- Experience
- 2–5 years of experience as a Business Analyst, Business Systems Analyst, or in a related role
- Required Skills
- SQLBusiness AnalysisJiraConfluence
Requirements
- Have 2–5 years of experience as a Business Analyst, Business Systems Analyst, or in a related role.
- Preferably have experience supporting software implementations or SaaS environments.
- Have experience documenting functional requirements, user stories, process flows, or similar artifacts.
- Be familiar with project management or collaboration tools such as Jira, Confluence, or similar.
- Be familiar with AI-assisted tools for requirement documentation, research, and workflow efficiency.
- Demonstrate analytical thinking, attention to detail, and problem-solving skills.
- Be able to manage multiple priorities and adapt to shifting timelines.
- Be able to work independently and collaboratively in cross-functional teams.
- Have strong written and verbal communication skills and be able to translate technical concepts for non-technical audiences.
- Relational database and SQL familiarity is preferred.
- Direct selling or MLM industry experience is preferred.
- A bachelor's degree in Business, Information Systems, Computer Science, or a related field is preferred; equivalent professional experience is considered.
Responsibilities
- Lead client interviews, workshops, and discovery sessions to understand business needs, processes, exceptions, and expected outcomes.
- Translate client needs into functional requirements, user stories, process flows, use cases, and acceptance criteria.
- Identify gaps, constraints, dependencies, and conflicting requirements, and work with the project team to determine practical solutions.
- Maintain requirements, meeting notes, decision logs, and other project documentation throughout delivery.
- Develop UAT scenarios and support clients through testing and validation.
- Demonstrate product functionality and connect available capabilities to documented business requirements.
- Create client-facing training materials and lead user training sessions.
- Coordinate with Project Management, Development, QA, and Product to align requirements and implementation decisions.
- Support implementation milestones from discovery through go-live and build reusable internal documentation.
- Research direct selling practices as needed and follow security and data-handling practices consistent with SOC 2 and PCI-DSS requirements.
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