ServiceNow Senior Software Engineer - GRC/IRM
New
N
NewRocketServiceNow software
Remote - IndiaFull-TimeSenior
Salary not disclosed
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Job Details
- Experience
- 5+ years’ experience supporting the implementation, administration, configuration, and/or development of ServiceNow in 2 or more capabilities GRC/IRM.
- Required Skills
- ETLJDBCRESTful APIs
Requirements
- Bring 5+ years of experience supporting ServiceNow implementation, administration, configuration, and/or development.
- Have experience in at least two ServiceNow capabilities, including GRC/IRM.
- Have strong experience with GRC/IRM.
- Have experience integrating ServiceNow with other systems or platforms using mid servers and cloud-to-cloud integrations.
- Have experience with web services integration using SOAP and REST, including bi-directional automated integrations.
- Have experience with data extraction technologies such as JDBC or ODBC, or ETL integrations.
- Have experience implementing ServiceNow ITSM, Service Catalog, and workflows to meet business requirements.
- Have experience with ServiceNow scripting, including Business Rules, Client Scripts, UI Builder, Scripted REST APIs, and Script Includes.
- Be able to create technical design documents and user documentation.
- Have a four-year undergraduate degree in Computer Science, Computer Engineering, or Information Systems, or demonstrated work experience.
- Be willing and able to continue ServiceNow platform education and complete competency certifications and module accreditations.
- ITIL Foundation and ServiceNow CSA and CAD certifications are preferred.
Responsibilities
- Lead, coach, and mentor a team of Software Engineers delivering customer professional services projects.
- Gather systems requirements for GRC/IRM from end-users and key stakeholders.
- Customize ServiceNow applications and support rollout of features and modules, including UI, workflows, and business logic.
- Configure ServiceNow integrations with other applications using REST/SOAP web services.
- Work with technical SMEs to obtain environment information for service mapping and event work.
- Reflect impact assessment rules in service maps and validate them with technical SMEs and stakeholders.
- Participate in user acceptance testing of maps, impact rules, and event management work.
- Promote update sets and data across applicable ServiceNow environments and remediate related production incidents.
- Maintain operational documentation and SOPs, and align map/event work with the existing technical lead.
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