English to Slovak Review Lead for UI, Marketing & Product Content

New

Welo GlobalLocalization quality

Remote (based in one of the approved countries below). Candidates must be physically located in one of the approved countries.ContractLead

Salary not disclosed

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Job Details

Have 3 to 5+ years of experience in Localization Quality Assurance (LQA), Senior Language Lead, or Quality Governance roles.
Have direct experience as the primary point of contact for client Language Managers.
Have experience managing formal arbitration or escalation processes and facilitating conflict resolution.
Have deep, practical experience with localization evaluation frameworks, including RQE, LQE, error rubrics, and severity mapping.
Be able to analyse style guide changes, identify implicit client expectations, and map tolerance by content type.
Have hands-on experience with one-to-one coaching, shadowing sessions, alignment roundtables, and structured monthly quality reporting.
Be able to track error concentrations, severity drift, and alignment scores and turn justification patterns into style guide improvements.
Have native-level Slovak and professional-level English.
Prior experience supporting major technology localization programs and working with calibration or alignment tools is preferred.
Complete the required background check as part of onboarding.

Review style guide and glossary updates, assess affected quality categories and content types, and record changes.
Track client Language Manager corrections and feedback from calibration and quality calls.
Run alignment roundtables and publish monthly quality digests covering performance, improvement priorities, style guide updates, errors, and arbitration outcomes.
Coach Reviewers one-to-one, run shadowing sessions, and deliver training based on alignment data.
Propose style guide improvements based on recurring justification patterns and share cross-locale patterns with the Welocalize Quality Manager.
Maintain alignment with the client’s Language Manager, raising concerns with evidence and tracking expectations.
Own the locale’s review service score, including RQE audit and alignment performance.
Maintain an accurate arbitration record and ensure client submissions are valid and well-evidenced.

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