Lead Product Manager, Marketing Digital Experience

New

LumenDigital experience

Fully remote position open to candidates based anywhere in the U.S.Full-TimeLead

Salary105,786 - 155,152 USD per year

Apply NowOpens the employer's application page

Job Details

Experience: 8+ years of experience in digital experience, product management, marketing operations, campaign management, portfolio management, project management, or a related field.
Required Skills: Agile

Have 8+ years of experience in digital experience, product management, marketing operations, campaign management, portfolio management, project management, or a related field.
Have experience operating in a complex, matrixed environment with multiple stakeholders and competing priorities.
Have experience managing intake, prioritization, governance, and delivery across cross-functional teams.
Have hands-on experience with marketing work management platforms such as Adobe Workfront.
Have experience with web and content management platforms; Adobe Experience Manager (AEM) is preferred.
Have experience working within Agile and/or SAFe delivery models; preferred.
Demonstrate success driving outcomes through influence and cross-functional leadership.
Be able to translate business needs into actionable requirements and delivery plans.
Bring expertise in process improvement, workflow optimization, and operational excellence.
Have strong prioritization, decision-making, stakeholder management, organizational, analytical, and problem-solving skills.
Hold a bachelor's degree in Marketing, Business, Communications, Technology, or a related field, or have equivalent experience.
An advanced degree or relevant certifications are preferred.

Own the operating model for Lumen's Business as Usual (BAU) digital delivery portfolio.
Lead delivery of marketing campaigns, product launches, website enhancements, and operational requests across Lumen.com.
Develop prioritization frameworks balancing business value, customer impact, timelines, capacity, and risk.
Manage intake, triage, and prioritization, aligning work with business objectives, delivery capacity, and strategic priorities.
Establish workflows and governance practices that improve intake quality, delivery readiness, and execution efficiency.
Define operational metrics, service expectations, and reporting for demand, throughput, portfolio health, and business outcomes.
Identify bottlenecks and lead process improvement, automation, and workflow modernization initiatives.
Coordinate Digital Experience, Campaigns, Creative, Marketing Operations, Product Marketing, Analytics, and other stakeholder groups.
Develop KPIs, dashboards, and reporting to measure portfolio health, delivery performance, stakeholder satisfaction, and business impact.
Analyze delivery trends, demand, capacity, and operational metrics to improve efficiency and predictability.

View Full Description & ApplyYou'll be redirected to the employer's site