Events & Community Manager
K
KnitMarket research
Knit is NYC-based and US-remote friendly, Monday - Friday 9am - 5pm ESTFull-TimeManager
Salary125,000 - 160,000 USD per year
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Job Details
- Required Skills
- Market Research
Requirements
- Experience building or running a community program, such as a virtual community, membership program, or always-on advocate network.
- Track record designing content-led event formats and using proprietary data or a point of view to drive engagement.
- Field marketing experience running programs across different regions with cultural and local sensitivity.
- Customer marketing or advocacy experience, including building one-to-one customer relationships and developing customer champions.
- Ability to think strategically and build new formats while operating with some ambiguity.
- Comfort partnering with an operations or campaigns function on logistics without owning those systems.
- Experience in the market research or insights industry, or familiarity with its conference circuit, is a bonus.
Responsibilities
- Execute Knit’s conference presence using its established playbook.
- Plan and run regional roadshows with Product Marketing, featuring thought leadership, product showcases, customer stories, and networking.
- Adapt programming to each local market.
- Design in-person touchpoints for Fortune 500 and target ICP accounts.
- Build and run an ongoing virtual community for market researchers.
- Create content-led community formats anchored in Knit’s proprietary data and strategic topics.
- Build relationships with customers who can serve as speakers, references, case study participants, and community contributors.
- Identify customer stories for roadshows, the virtual community, and other programming with Product Marketing.
- Partner with Marketing Operations & Campaigns on event lead capture, tracking, and follow-up logistics.
- Work with sales and customer success to prioritize accounts and customers for advocacy and in-person engagement.
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