Principal Business Analyst

New
J
JobgetherInsurance technology
Based in India; Workplace type: Remote, different time zonesFull-TimePrincipal
Salary not disclosed
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Job Details

Experience
15+ years of professional experience, including 10+ years working with Life & Annuity and/or Group insurance products and processes.
Required Skills
Business Analysis

Requirements

  • 15+ years of professional experience, including 10+ years working with Life & Annuity and/or Group insurance products and processes.
  • Extensive experience with insurance software packages, preferably policy administration systems, claims, or related enterprise insurance platforms.
  • Strong knowledge of Life and Annuity and Group insurance, with significant expertise in policy administration or claims.
  • Business and technical expertise across core insurance processes, data, digital platforms, and cloud-based enterprise systems.
  • Experience translating product vision and strategy into roadmaps, business requirements, user journeys, and acceptance scenarios.
  • Strong understanding of quality assurance, UAT, requirements coverage, defect analysis, and end-to-end testing.
  • Business process analysis skills and a data-driven approach to planning and evaluating product delivery.
  • Strong stakeholder-management skills and ability to influence cross-functional teams.
  • Experience working with global, distributed, and remote teams across different time zones.
  • Experience with SAFe Agile development practices and processes; SAFe Practitioner certification is preferred.
  • Bachelor’s degree or equivalent in Computer Science, Engineering, Banking & Finance, or a related discipline.
  • Actuarial qualification is preferred.

Responsibilities

  • Translate product vision, strategy, and roadmap priorities into end-to-end user acceptance journeys and test cases across policy administration and claims.
  • Lead requirements gathering for life insurance claims capabilities with business stakeholders, subject matter experts, and IT teams.
  • Analyze business processes and systems to identify opportunities for optimization, automation, and improved customer experiences.
  • Collaborate with testing teams to ensure requirements coverage and representation of business, functional, and scenario patterns.
  • Conduct User Acceptance Testing to validate product solutions against business requirements and expected outcomes.
  • Analyze defect leakage with implementation and production customers and recommend quality assurance improvements.
  • Support issue analysis, triage, and resolution during testing and production.
  • Demonstrate product features and capabilities to customers, stakeholders, and internal audiences.
  • Track roadmap execution and delivery effectiveness using data-driven analysis, and coach team members in business analysis.
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