Staff Product Manager, AI Software Factory PLG

GitLabDevSecOps software

Remote, Canada; Remote, United StatesFull-TimeStaff

Salary168,000 - 285,600 USD per year

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Job Details

Have product management experience leading complex technical or multi-team products from strategy through delivery and iteration.
Demonstrate success in enterprise B2B PLG or growth, with measurable impact on activation, time-to-value, adoption, retention, conversion, or expansion.
Have experience scaling adoption from individual use to team or organization-wide use.
Have hands-on experience using customer research and product analytics to identify growth opportunities and measure results.
Have experience with funnel and cohort analysis and experimentation.
Understand the software development lifecycle.
Have experience with AI products, developer tools, DevSecOps, or other technical B2B software.
Demonstrate sound technical judgment and a track record of influencing cross-functional teams, resolving tradeoffs, and communicating product decisions clearly in ambiguous environments.

Define and maintain a 12–18-month product strategy for a cross-team part of GitLab’s AI Software Factory, with customer adoption and growth as core outcomes.
Own the adoption journey from discovery and onboarding through activation, time-to-first-value, repeat usage, team adoption, retention, and conversion or expansion.
Identify friction in the end-user, administrator, and buyer journeys, and prioritize improvements that help customers realize value and broaden adoption.
Set outcome measures for product and growth initiatives.
Use product usage data, customer feedback, and experiments to evaluate impact and adjust direction.
Build a test-and-learn approach with clear hypotheses, experiment design, and shared results and learnings across partner teams.

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