Operations Associate
P
PragmaticoAI consulting
Full-time, remote, US-based.Full-TimeJunior
Salary not disclosed
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Job Details
- Experience
- 2 to 5 years of experience in operations, people operations, executive support, business administration, or a similar role.
- Required Skills
- Written communicationGoogle Workspace
Requirements
- Have 2 to 5 years of experience in operations, people operations, executive support, business administration, or a similar role.
- Bring exceptional attention to detail, including when reviewing dates, numbers, and names in contracts.
- Use good judgment when information is incomplete and raise questions or problems early.
- Demonstrate strong follow-through and independently track open tasks and commitments.
- Be comfortable with technology, learn new systems quickly, and use AI as part of your work.
- Communicate clearly and directly in email, documentation, and written coordination.
- Experience at a company with fewer than 100 people is a plus.
Responsibilities
- Schedule and reschedule client sessions, maintain the delivery schedule, prepare virtual sessions, and coordinate access to client systems.
- Track client purchases against delivered services, update the client-facing platform, send participant reminders, and route support questions.
- Prepare weekly delivery meeting agendas, take notes, track follow-ups, and coordinate all-hands meetings, culture activities, and the annual offsite.
- Prepare new hires for their first day, manage employment paperwork and offboarding, and support benefits questions and annual open enrollment.
- Coordinate interviews, follow up with candidates, maintain the applicant tracking system, and communicate with candidates throughout the process.
- Administer company tools and shared drive access, review software subscriptions, renew business licenses, and handle physical mail.
- Monitor the central inbox, answer questions when possible, route other requests, and ensure nothing gets lost.
- Take ownership of projects and requests that do not have an obvious owner.
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